Mystik Player ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (mystikplayer.com) or use our Smart TV application ("the App").

1. The Data We Collect

We collect minimal data necessary to provide our service.

• Device Information: Specifically, we collect the MAC Address (Media Access Control address) of the device where the App is installed.
• Payment Information: When you make a purchase, our payment processor (Stripe) collects your email address and payment details. We do not store your credit card information on our servers.

2. How We Use Your Data

We use your data for the following specific purposes:

• License Validation: We use your device's MAC Address to verify your license status in our database (Firebase). This allows the App to unlock premium features on your specific TV.
• Customer Support: We may use your email address to contact you regarding your purchase or to respond to support inquiries.

3. Data Storage and Security

Your MAC Address is stored securely in our cloud database hosted by Google Firebase.

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

4. Sharing of Your Data

We do not sell, trade, or rent your personal identification information to others. We only share data with trusted third-party service providers required to operate our business:

• Stripe: To process payments and manage subscriptions.
• Google Firebase: To host our database and validate licenses.

5. Your Legal Rights (UK & GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Erasure: You can ask us to delete your data (e.g., your MAC address) from our system. Note: Deleting your MAC address will permanently deactivate your App license.

6. Cookies

Our website may use standard cookies to enhance user experience and track website performance. You can choose to set your browser to refuse cookies, but some parts of the website may not function properly.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: contact@mystikplayer.com
• Website: mystikplayer.com